Effective Date: 3/1/2025

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1. Website Owner, Offering & Binding of Terms

This website is owned and operated by Liesel Consulting LLC. These Terms set forth the legally binding conditions under which you may use our website and services. This website offers visitors information about our services and how we support clients in various industries. By accessing or using the website or our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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2. Who Can Use This Website

To use our website and/or receive our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. You must also have the legal authority and freedom to enter into these Terms as a binding agreement. You may not use this website or services if it is prohibited in your location or under any applicable law or regulation.

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3. Key Commercial Terms

When purchasing a service from us, you agree that:

• You are responsible for reviewing the full service description before making a purchase.
   

• You enter into a legally binding contract once you proceed with payment at checkout.
   

The prices we charge for services are listed on the website and are subject to change without prior notice. We reserve the right to correct pricing errors and adjust pricing or service offerings at our discretion.

The fee for services and any additional charges, such as taxes or transaction fees, will be charged to your selected payment method.

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4. Refund Policy

We strive for satisfaction in every service we provide. If you are unsatisfied, please contact us at operationsupport@lieselconsultingllc.com within 7 calendar days of receiving the service. Refunds are reviewed on a case-by-case basis. Note that certain custom services may not be eligible for a refund.

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5. Changes to Services

We may modify or discontinue services without prior notice. This includes limiting access to parts of the website or suspending services permanently or temporarily without liability.

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6. Warranties and Responsibilities

We are committed to providing high-quality operational support that is reliable, timely, and tailored to client needs. However, all operational support services are provided “as-is” and “as available.” While we aim to deliver consistent and professional service, we do not guarantee uninterrupted or error-free outcomes. We will make reasonable efforts to correct any service-related issues that arise but are not responsible for results outside our scope of control.

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7. Intellectual Property

All materials on this website — including text, graphics, logos, images, software, and service names — are the intellectual property of Liesel Consulting LLC. You may not copy, distribute, license, sell, or create derivative works from our content without explicit written permission.

If you upload content to our website (e.g., testimonials or shared files), you confirm that you own the rights or have permission to share it and grant us a license to display and use it.

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8. Suspension or Cancellation of Accounts

We reserve the right to suspend or terminate your access to our services if we believe you violate these Terms or applicable laws. You may also discontinue service or request account cancellation at any time.

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9. Indemnification

You agree to indemnify and hold Liesel Consulting LLC harmless from any claims, liabilities, damages, expenses, or legal fees that arise from your use of our website or services, your violation of these Terms, or any misuse of information or content.

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10. Limitation of Liability

To the fullest extent permitted by law, Liesel Consulting LLC is not liable for indirect, incidental, or consequential damages (including loss of data, revenue, or profits) arising from your use of or inability to use our services. We are not responsible for unauthorized access to personal data, service interruptions, or third-party issues outside our control.

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11. Modifications to These Terms

We reserve the right to modify these Terms at any time without notice. Any material changes will be posted on this page. Continued use of the website or our services constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the website and services.

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12. Promotional Emails and Content

By providing your contact information, you consent to receiving promotional content from us via email, phone, or text. You may opt out anytime by contacting us at operationsupport@lieselconsultingllc.com or using the unsubscribe option in emails.

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13. Governing Law & Dispute Resolution

These Terms, and any claims or disputes related to them or the services, shall be governed by the laws of the State of Maryland, without regard to conflict of law principles. All claims and disputes shall be resolved exclusively in the courts located in Baltimore City, Maryland. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

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14.   Support & Contact Information

For support or inquiries, please contact us at:

Liesel Consulting LLC
Email: operationsupport@lieselconsultingllc.com
Phone: 1-844-4CONSLT
Address: 875 N. Howard St., Baltimore, Maryland 21201