Privacy Policy

Effective Date: 3/1/2025

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At Liesel Consulting LLC, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This policy outlines how we collect, use, and protect your data.

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1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, such as:

• Name, email address, phone number

• Business name and contact details

• Billing and invoicing information

• Project-related documents and communications

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2. How We Use Your Information

We use your information solely for the purpose of:

• Providing consulting and operational support services

• Communicating with you about your account or services

• Invoicing and managing payments

• Responding to your questions or requests

• Promotions

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3. Data Protection

We take appropriate security measures to protect your data, including:

• Secure storage and encrypted communications

• Limited access to your information by authorized personnel only

• Regular review of our data protection practices

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4. Business Partners & Service Providers​

For specific services—such as HVAC operations—we work in partnership with trusted business joint ventures. As part of this collaboration, certain authorized service technicians may have limited access to customer demographic information (such as name, service address, and contact details) solely for the purpose of completing scheduled services or repairs.

All partners and service providers are required to:

• Use customer data only for its intended business purpose

• Follow strict confidentiality and data protection guidelines

• Not share, sell, or misuse any customer information they access

We maintain oversight of our partners to ensure continued compliance with our privacy and protection standards.

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5. No Third-Party Sharing

We do not sell, rent, or share your personal or business information with any unrelated third parties. Your data stays between you, Liesel Consulting LLC, and select partners necessary to fulfill agreed-upon services.

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6. Your Rights

You have the right to:

• Request access to your personal data

• Request corrections to inaccurate information

• Request the deletion of your data, where applicable

• You may opt out of receiving marketing communications at any time by submitting a request via email to operations@lieselconsultingllc.com and cc@lieselconsultingllc.com.  Please add REQUEST TO OPT OUT in the Subject field.

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7. SMS

Liesel Consulting respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
 

• Data collection: we will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be connected via the website contact form, email, rental agreement, or third-party reservation systems.

 

• Data usage: we use your data solely for sending updates, promotions, and reminders related to our products or services.

 

• Data Security: we protect your data with secure storage measures to prevent unauthorized access.

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• Data retention: we retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

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• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

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• Messages are recurring and message frequency varies.

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• Contact Liesel Consulting at 1-844-426-6758 or operationsupport@lieselconsultingllc.com for HELP or to STOP receiving messages.

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• Opt-out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to operationsupport@lieselconsultingllc.com or 1-844-426-6758. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

 

• You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

 

• Non-sharing clause: we do not share your data with third parties for marketing purposes. Liesel Consulting LLC will not sell, rent, or share the collected mobile numbers.

8. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:
📧 operationsupport@lieselconsultingllc.com
📞 1-844-4CONSLT